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Purchasing process

To hire one of our products, you will need to:

  1. Click on ‘Contact’ tab above
  2. Complete the contact us form with all the required information.
  3. We will then email you regarding availability and answer any other questions you may have (please also check junk mail inbox)
  4. Once your order is confirmed, you will be given the opportunity to either pay in full or pay a 50% non-refundable deposit with the remaining amount to be settled 3 weeks prior to the event date. If you decide you wish to pay in full, an invoice will be sent for full payment to be made within 7 days. This can be paid by BACS transfer. Once payment has been received a paid receipt will then be sent.
  5. If a booking is cancelled by yourself before 6 weeks of your hire date then 100% will be refunded to you. If a booking is cancelled within 6 weeks before your hire date then 50% will be refunded to you. This only applies if you pay in full.
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Other Info

All of our products are available to hire, plus a delivery charge depending on mileage distance.

Charges are:

10 Miles – Free delivery from Medway

11+ Miles – 40p per mile (i.e if the address for delivery is 15 miles away we will charge 40p per mile there and back which would cost £12.00)

Prices are stated on each product on our shop page. If the product you have selected is required for longer than 24 hours, then a charge of £5 per day is applied. Any damage that is caused to our products or any keys that have been lost, an additional fee may be incurred.

All our post boxes are lockable and come with a key for you to be able to access.

Some of our post boxes come with a personalised card on the front for your event which can be tailored by you and what you would like it to say.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]